I had a wonderful experience purchasing my vehicle from Chastang Ford. It was such a joy to not be stressed or feel pressured when making such a large purchase. We were treated as people, not a “sale” and I can truly say every person we interacted with was genuinely friendly.
I have to give a shout out to our sales guys, Justin and Art. They were both very welcoming, responsive and provided a level of customer service that is sadly not common anymore. We had our 3 month old baby with us and due to our schedule, Art and another team member Cody, even stayed past closing so we could finalize everything. It was so refreshing following a much less positive experience we had at another dealership.
Anyway, in summary, two thumbs up!
Buying a truck has never been easier! Stress free. Justin and Leon are great to work with. Willing to negotiate. Doesn't take hours to close a deal and drive away in your new vehicle. I am telling ALL my friends about this little dealership I never knew existed off 610 in Houston. Cody is also a friendly face who makes you feel right at home! Go to see the guys at Chastang TODAY!!!
When you wake up in the morning and decide that “today I’m going to buy a truck” and then you immediately contact a dealer over the phone and end up driving away with a great truck at a great price the same day, then you know that you are dealing with professionals! My total experience in getting my new 2018 Ford F-150 was nothing less than amazing. I started the process with Cody (sales manager) and ended with him. He brought in Leon to deliver and review truck features with me... paperwork was completed without a hitch and I literally drove off into the sunset!
Thanks to the entire staff st Chastang - you know how to make a customer feel valued!
We bought our box truck at Chastang Ford. It was the only place in the city that had what we were looking for. It was a hassle-free experience from start to finish. Sales manager, Jessie, gave me a reasonable price and went out of his way to make sure that my needs were addressed. I highly recommend Chastang Ford and its staff to anyone that is looking for a commercial vehicle or a Ford truck.
GREAT CUSTOMER SERVICE!!! We will definitely go back to purchase here Mike & Leon were very friendly and helped with questions we had. And Mr. Randy had us in and out of the finance department really fast. First STRESS FREE BUY!!!!!