I have worked for Chastang Ford for 13 years. My husband and I have purchase 2 prior used vehicles from them and have been very happy with them and had good luck with them. We just purchase another used vehicle, an Edge and everyone was extremely nice and informative every step of the purchase. Leon, Jesse and Randy were a joy to deal with, and gave me a great deal on the vehicle. I may be a little prejudiced because I work here but the entire sales department are knowledgeable, helpful and very nice. The service department is great for when you do need to get your vehicle in for service or just to get the oil changed. And parts where I work, try to get whatever parts are needed for any repairs you do need as timely as possible. All in all I think it is the whole package.
Purchased a 2017 F-150 for one of my employees. I informed them that I needed to be in and out quick (via email). Moses, Lorena, and Randy had me out the door in less than 45 minutes. Compare that to the other dealer I bought my ford from (6 hrs). Paid cash at both dealerships. Unbeatable customer service and great communication! When its time for a new truck, I'm buying from Chastang! Outstanding dealership!
Great dealership- excellent service and excellent people. Could not have been happier with the entire processes. I highly recommend using them whether it be service or to purchase a vehicle. Leon, Cody and Randy are all super guys so make sure to ask for them when you go in!
I had a wonderful experience purchasing my vehicle from Chastang Ford. It was such a joy to not be stressed or feel pressured when making such a large purchase. We were treated as people, not a “sale” and I can truly say every person we interacted with was genuinely friendly.
I have to give a shout out to our sales guys, Justin and Art. They were both very welcoming, responsive and provided a level of customer service that is sadly not common anymore. We had our 3 month old baby with us and due to our schedule, Art and another team member Cody, even stayed past closing so we could finalize everything. It was so refreshing following a much less positive experience we had at another dealership.
Anyway, in summary, two thumbs up!
I drove in from South Louisiana because they had the truck I was looking for at the price I was willing to pay. They were very easy to work with, professional and courteous at all times. Moses and Randy were very helpful. I would recommend them to anyone.