I have been to Chastang Ford several times for maintenance on my 2011 Mustang, and have found by far this is the best Ford dealership I have visited (I have been to dealerships all over Texas, Florida, Mississippi, and Colorado). This place focuses on truck but can still service other vehicles. Their staff is incredibly professional and welcoming, they have never tried to oversell me. I have worked with Chris, Jesse, and Rey, each have been great. Jordan was my mechanic and he did a great job explaining different issues and which ones required attention.
One suggestion, if you are getting something different (not truck), call ahead and make sure they have the parts on hand, they are very responsive and can order parts quickly.
They also have an amazing rewards program. Great family owned business.
My wife and I were looking for a 15 passenger van for our family (8 kiddos). The Chastang team was a great help to our family. Chastang Ford closes at 3pm on Saturdays but, the team stayed and helped us beyond closing time. I am in the people business as a Pastor and this dealership understands people. Brent, Cody, Justin, and Carl knocked it out of the park! We will be recommending Chastang Ford to others!
I found an F250 online and called up the dealer expecting the typical shakedown. But to my surprise I reached Brent at Chastang Ford. From the first call to the friendly wave goodbye every person I met at Chastang was on my side and wanted to deliver the best service, product, and buying experience possible. I'm a believer and will return when the time comes for a new pickup. Thank you Chastang Ford, your team is first class all the way.
Just got back from Chastang Ford with our company's new F350 flat bed and couldn't have had a better corporate buying experience. Art Flores was quick to respond to all emails, calls and texts and even came in on his day off to help get me out the door. We got a great price on a great truck without any hassles or pushy salesmen which is very rare these days. I will be a repeat customer for sure. Thanks for all your help!
Well I picked up my truck that I ordered last night! Ive been buying trucks from Chastang for 6 years now and I'd never go to another dealership! I feel like family! Big big thanks to Brian H., Randy W., Cody D., Jessie A. and Patrick C. for the above and beyond service and the awesome experience! Y'all never disappoint and always deliver more than what you ask for! Great people! Great dealership!